Transportation

Transportation

Transportation

Coulee Family Services offers wheelchair accessible transportation for individuals and families in southern Alberta as well as our own home care clients. We will transport you and/or your family member to where you need to go, whether to the grocery store or a doctor’s appointment in Calgary. While we cater to those requiring wheelchair access, our service is available to anyone that would benefit from fully accompanied service. Our service goes beyond “door to door” and supports the client wherever they need to go in an out of the vehicle – a caregiver service and transportation service – in one.

Checkout our New Van!

  • CFS_Van_2023_sm-scaled.jpg
  • CFS1_sm.jpg
  • CFS2_sm.jpg
  • CFS5_sm.jpg
  • CFS9_sm.jpg
  • CFS4_sm.jpg
  • CFS11_sm.jpg

Features

  • Caring and professional driver

  • Value-add services along with transportation

  • Van equipped for large wheelchair access and/or 4 seated passengers

  • Commercially insured

  • Real-time location and speed monitored
  • Serving Southern Alberta including communities of Lethbridge,
    Coaldale and Taber.

Our Drivers

  • Have experience with seniors and disabled

  • Safety and compassionate care mindset

  • Proficient literacy to assist with note-taking

  • Bound by oath of confidentiality

  • Available low-German speaking capabilities (advance notice required)

Our transportation service offering is a premium service and is not practical or cost-effective for all situations. The matrix below will be helpful as you consider available options:

Handibus

Taxi

CFS Van

Operates in City
Operates outside of City
Assistance with accessibility equipment
Wheelchair accessible option in City
After hours service
Accompanied service
Appointment note-taking as needed
Consultation with family or agency

Our service is ideal for:

  • Those that require wheelchair accessible transportation outside of town/city limits where public transit does not go
  • Those that require accompaniment services (Eg. Assist with appointment check-in, notetaking during appointment, consultation with professionals, information communicated back to family or caregiver)

Pricing

In Town

  • Flat Fee $40
  • Daytime Rate – $36/hr
  • Evening/Weekend Rate – $42/hr
  • Statutory Holiday Rate – $64/hr

Out of Town

  • Flat Fee $40
  • Daytime rate – $36/hr
  • Evening/Weekend rate – $42/hr
  • Statutory Holiday rate – $64/hr
  • Mileage $0.68/km
  • Prices do not include GST

  • Minimum charge 2 hr

  • Flat fee for regular clients (i.e. weekly usage) or referral partners may be negotiable

  • Hourly rate rounded to the next half hour

  • Accept etransfer, cash and most credit cards
  • Pricing effective as of January 2024. Subject to change
  • Availability varies. Advance notice of 24hrs preferred

Call 403-223-7888 to schedule pickup

Request a Trip from CFS


Testimonials

“Our special out of town event was made even more memorable with the assistance of Coulee Family Services.  Their caring and professional transportation service allowed our aged parents with limited mobility to attend our milestone celebration. 5 stars to Stan and his team for safely bringing and returning our loved ones on that day!”

Deb R., Lethbridge

“Coulee Family Services has helped my mother on a number of occasions. From the very first time I spoke with them up until the last they have always been highly professional but also incredibly personable and kind. They are all so very sweet right from booking the appointment and then to the actual transportation. What was most important to me was having my mom safe and happy and on time with her appointments. She would always come back very happy and always made comments about how nice the drivers were. She was over the moon to have the driver turn some Christmas tunes on for her and let her sing away. It’s one thing to be professional, but then to be so kind and genuine especially for vulnerable people, I’d say I couldn’t ask for any better. Thank you Coulee Family Services for your kindness, your quick responses and availability, and your ability to keep one of the most important people to me, happy and safe! We will not hesitate to continue to use your services.”

Amanda N., Lethbridge

“My brother is 94 years old and immobile.  I had to take him to Lethbridge Hospital from Taber for some tests and radiation.  I was so grateful to Coulee Family Services that they had a wheel chair accessible van to take him and bring him back. They waited until he was done to bring him back. If I couldn’t have gone they would have stayed with him and wrote notes from the doctors to bring back. As I live in Calgary all these services were such a comfort to both me and my brother. Stan and his drivers were very helpful, kind and patient. All this at a reasonable price.  Thank you Coulee.”

Audrey S., Calgary

call us today!